TERMS AND CONDITIONS

Agreement to work with, and submission of a design brief and payment of deposit to

Mikhel Media, LLC constitutes agreement to these terms and conditions.

 

PAYMENTS AND TERMS

The Client  agrees to pay a 50% deposit of the quoted amount to commence any design project, with the balance payable prior to delivery. Once research, resources allocated or design work has commenced on a project, this deposit is non-refundable. In the case of a change of mind by “The Client” this deposit is non-refundable. Mikhel Media endeavors to provide design services that meet and exceed a client’s needs and expectations, but in the event of a “change of mind” (after a project has commenced) by “The Client”, the initial 50% deposit is forfeited, plus a prorate payment based upon the  time spent.

 

ALL PRINTING

All printing accounts must be settled in full prior  to the release of the files to the printer.

 

Print Returns And Refunds

it is agreed that Mikhel Media is not responsible or held liable for any errors contained in the final product after the final product has been approved by the client, (approval may be given in writing), committed to print or posted in view of the public. Mikhel Media  will not be held responsible for any changes or amendments made after approval. It is the sole responsibility of the client to notify Mikhel Media of any such errors during the revision cycle and before the final files have been generated.

 

Website design post- completion alterations

Once web design is complete, Mikhel Media will provide the customer with the opportunity to review the resulting work. Mikhel Media will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to the placement of items on the page. It does not include changes to images, color schemes or any navigation features. Any minor changes can be notified to Mikhel Media  by e-mail and confirmed by post. Mikhel Media will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period. An hourly fee after this time for tweaks and amendments is payable of $200 per hour plus GST if applicable.

 

Late payments & Default  

Accounts that are not paid within 15 days will incur a late administration fee of $50 + GST.

Accounts which remain outstanding for 30 days after the date of invoice will incur an additional late payment fee equivalent to 7% of the project costs for each week payment is outstanding.

 

“The Client” whose account is in default agree to pay Mikhel Media reasonable legal expenses and third-party collection agency fees in the enforcement of these Terms and Conditions.  Mikhel Media retains all copyright for work performed until full project costs have been paid. “Mikhel Media ” reserves the right to reuse or resell work undertaken in the case of a payment default.

 

Mikhel Media  accepts no liability or responsibility for loss of income or damage to the client for work removed from third party servers, as a result of non-payment and “The Client” will not take legal action for any situation arising from invoice disputes or removal of the disputed work in such cases.